CaliberCos Privacy Policy
Last Updated: April 2026
Customer Privacy Notice
Protecting your privacy is important to CaliberCos and our employees. We believe that maintaining the confidentiality and security of customer information is one of our most fundamental responsibilities. Whether you are an existing customer or considering a relationship with us, you have a right to understand how we collect, use, retain, and secure nonpublic personal information. While information is critical to providing quality services, we recognize that one of our most important assets is our customers’ trust.
If we make changes to our privacy policies, a revised customer privacy notice will promptly be posted to our website (www.caliberco.com). By continuing to use our services, you agree to accept the electronic posting of a revised customer privacy notice as actual notice to you. We encourage you to review the customer privacy notice periodically to remain informed of any updates. Any dispute between you and CaliberCos is subject to our customer agreement, terms and conditions, and general policies, including, where applicable, arbitration of disputes and limitation of damages.
If you have any questions that this customer privacy notice does not address or if you wish to discuss CaliberCos’ privacy policies in greater detail, please contact our Compliance Department at (480) 295-7600 or write to us at:
CaliberCos, Inc.
Attn: Compliance Department
8901 E Mountain View Rd, Ste 150
Scottsdale, AZ 85258
The Information We Collect
CaliberCos may collect nonpublic personal information about you from the following sources:
- Information you provide to us on account opening documentation, applications, subscriptions, or other forms.
- Transactions with us, our affiliates, or others.
- From non-affiliated third parties (e.g., managing broker/dealer, transfer agent and other similar entities).
SMS Communication and Mobile Information Sharing
Caliber may collect your mobile phone number when you voluntarily provide it to us in connection with your use of our services. By providing your phone number, you consent to receive SMS (text) messages from Caliber related to your relationship with us, including account notifications, service updates, and customer support communications. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at [email protected].
Caliber does not share with third parties opt-in consent data or mobile numbers collected for SMS communications. Caliber does not sell personal information to third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Parties to Whom We May Disclose Information
We do not disclose nonpublic personal information to any non-affiliated third party, except:
- To non-affiliated third parties that assist us in servicing your account or providing our services
- To securities and banking regulators upon request
- To others pursuant to subpoena and as otherwise permitted by law
We may disclose nonpublic personal information to our affiliates.
Nothing in this customer privacy notice is intended to interfere with our ability to transfer all or part of our business and/or assets to an affiliate or non-affiliated third party as part of a business transaction, in accordance with applicable law.
Categories of Information That We May Disclose
We may disclose the following kinds of nonpublic personal information about you:
- Information we receive on applications or other forms, such as name, address, Social Security number, and email address.
- Information about your transactions with us, our affiliates, or others.
- Information we may receive directly or indirectly from the U.S. government confirming your identify as required by the Bank Secrecy Act and/or Office of Foreign Assets Control sanction lists.
Confidentiality and Security Procedures
CaliberCos takes steps to safeguard customer information and restricts access to your personal and account information to employees who need to know that information to provide products or services to you. We emphasize the importance of confidentiality through employee training, operating procedures, written policies, and this privacy policy. We maintain physical, electronic, and procedural safeguards to protect your nonpublic personal information.
Web Sites and Cookies
To enhance our services and improve website functionality, we use “cookies” as part of our interaction with customers who visit our website. A “cookie” is a small text file placed on a customer’s hard drive by our web page server. Cookies help us track website traffic and ensure that only authorized users can access certain areas of our site. These cookies do not collect personally identifiable information.
Cookies are a common feature on websites and do not harm your system. By configuring your browser settings, you can determine whether and how cookies are accepted.
Key Terms to Privacy
- Nonpublic Personal Information – Personally identifiable financial information that is provided by a customer or potential customer to a financial institution, that results from a transaction with the customer, or that is otherwise obtained by the financial institution in connection with providing a financial product or service.
- Affiliate – Any entity that is part of the CaliberCos family by virtue of common ownership or control.
- Non-Affiliated Third Party – Any entity that is not part of the CaliberCos family of companies.